FAQs

All Sophie Monet Jewelry items are made by hand in Venice, California and will be shipped within 10 days of your order.

RETURNS →
All the jewelry is handmade to order, so we do not accept returns. But, we want you to love your jewelry and wear it - so please contact us and we'll see if we can put together an exchange for a piece you like more. All sales are final on sale or discounted items - no returns or exchanges. 

REPAIRS →
There is lifetime guarantee with every Sophie Monet Jewelry piece. If something breaks we will happily fix it and send it back to you. Please note that Sophie Monet Jewelry is not responsible for shipping charges on repair items. 
Please contact us first for repair authorization.

WHY DOES THE RING I RECEIVED LOOK DIFFERENT FROM THE ONE ONLINE? →
All Sophie Monet Jewelry is hand made to order. Colors, shapes and size may slightly vary due to the rareness of the stone. All the materials used are from the earth, not manufactured which makes each piece of jewelry unique and one of a kind.

SHIPPING →
Domestic shipping to all U.S. states is $10.00
International shipping charges are $25.00

TAX→ 
There is an additional 8.750% sales tax applied to all orders placed in California.

 

COPYRIGHT

© Copyright 2006 – 2015. The jewelry designs pictured, the photographs, and content and design of this website are copyrighted under all applicable copyright laws and are the property of Sophie Monet Jewelry. All Right Reserved.